Service Request

 

Just fill out the form and we will email you a UPS shipping label.

POD DROP SERVICE AGREEMENT

 

WE provide FREE shipping to our repair facility exclusively via UPS®.

 

WE will have an authorized technician of the Pod Drop network contact you within 24* hours of receiving the product (through the contact information you supplied on this form). Our technician will discuss your diagnosis and solution options in order to satisfy your service requests.

 

YOU will then have the option to accept or decline our services.

 

Acceptance of Proposal

 

Your acceptance of a verbal proposal communicated by means of telephone constitutes a legal binding agreement whereas payment for repairs or modification services is now required. We will at this time require you to supply us a secure form of payment for our services and return shipment – Credit Card or PayPal only.

 

Refusal of Proposed Services

 

If for some reason you decide to decline our services, we may offer to purchase your defective product from you at an agreed upon price. Otherwise you will be subject to a $29 service fee to cover professional technician diagnosis and return shipping – Credit Card or PayPal only.

 

Shipping Method and Terms: UPS - FREE

 

*Excluding Hawaii and Alaska where delivery may require an extra day.
Apple, the Apple logo, and iPod are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Pod Drop LLC is not affiliated with Apple, and is an independent service company.
UPS and the UPS brandmark are trademarks that are used with permission by the owner, United Parcel Service of America, Inc. All rights reserved.
The UPS Store centers are independently owned and operated by licensed franchisees of Mail Boxes Etc., Inc., an indirect subsidiary of United Parcel Service of America, Inc., a Delaware corporation. Services and hours of operation may vary by location. Copyright (c)2007 Mail Boxes Etc.
Mail Boxes Etc. centers are independently owned and operated by licensed franchisees of Mail Boxes Etc., Inc. in the USA and by its master licensees or their franchisees outside of the USA. Services and hours of operation may vary by location. Copyright ©2007 Mail Boxes Etc., Inc.