Ok, we may be a little biased but Apple has one of the best corporate knowledge bases available. The links below will provide you with a wealth of information for troubleshooting your iPod. Do yourself a favor and spend some time at the iPod support site.
These troubleshooting steps will show you the smoothest path to resolving your issue before having your iPod serviced. Read the article.
OK before you panic and give your iPod up for dead there are few tricks you can try to bring it back to life. Apple has compiled a list of procedures that can cure most common maladies that have stricken your iPod. If your iPod is frozen, not syncing, or have problems with iTunes take a look at Apple's Five R's. Read the article.
This Apple Knowledge Base article lists all of the different graphics that can appear on your iPod. You can use this article to help determine what is ailing your iPod. Read the article.
You can seek help from other iPod users in the iPod discussion group. Read the article.
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